Terms & Conditions

Thank you for visiting the Chicwear.com.my Web site (the "Site"). Chicwear.com.my is an online lingerie boutique designed to provide a convenient, private and informative shopping experience for consumers to purchase lingerie online.  Accessible 24 hours a day, 7 days a week, the Chicwear.com.my online lingerie boutique offers a wide selection of lingerie to suit differing tastes, along with a information related to lingerie, buying guides and other tools designed to help consumers make educated purchasing decisions.  Chicwear.com.my and its subsidiaries and affiliates ("we”, “us”, “our") want each visitor to the Site ("you") to have a safe, pleasurable visit, so we have established the following terms and conditions so that we (we and you) know what to expect from each other. By accessing, browsing or using the Site you agree to be bound by the terms, conditions, policies and disclaimers set forth herein. We may make changes to the Site, these Terms & Conditions, or the conditions, policies and disclaimers that govern the use of the Site at any time without providing notice to you. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acknowledgement and acceptance of these terms and the changes and the reasonableness of these standards for notice of changes.

Privacy & Security

Any information entered at our site is treated as strictly confidential. The information you provide us may only be used by us to contact you about your purchase or to send you updates or promotional news. We do not give, share or sell personal particulars of our customers to any organization for whatever purpose. Please read our Privacy and Security Policy for details.

Electronic Communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Site Content & Copyright

Material on this website comprises copyright material, information, data, photographs, graphics, images, trademarks and registered trademarks (collectively "Content") which belong to us and other parties.  All Content is copyrighted and  you may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part.  If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal, information and non-commercial use and that you do not alter or modify the Content in any way, and maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices.  You may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right.  This intellectual property may only be used for the purpose of browsing our site and acquiring our goods and services.


To the best of our knowledge, all information provided at our site is accurate and current. However we do not make any representation or warranty as to the completeness and accuracy of the information.

We disclaim all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. We also make no warranty that any information or ideas contained in our site or any products or services will meet your requirements.

We will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, personal injury or negligence resulting from use of goods and services supplied to you, or on behalf of you, through our site.

Your Account Obligations

In consideration of your use of the Site, you agree to:
(a) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information") and
(b) maintain and promptly update the Account Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Account Information and certain other information about you is subject to our Privacy & Security Policy. For more information, please see our full privacy policy by clicking here.

You will receive a password and account designation when you have completed the Account Information. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.

Your Conduct

Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site.

You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.

Contests & Promotions

From time to time, we may offer and/or co-sponsor contests, promotions and/or giveaways on the Site. Each of these activities shall be governed by specific rules accessible from the Site offering the promotion.

Color/Product Description

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition.

Exchanges and Refunds

We allow exchange or refunds for some of our items. Please read our Exchange & Refund Policy for details.

Limitation of Liability

In no event will we be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site including, without limitation, loss of profit or revenues, cost of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if we expressly advised about the possibility of such damages.

Links to Third Party Sites

Occasionally, we may make available a link to a third party's web site. These links will let you leave the Site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.


These terms are effective until terminated by either party. If you no longer agree to be bound by the Terms & Conditions, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.


Shopping at the Site is on a prepayment basis. Orders are only processed once payment has been received in full. Please see our Payment Methods section for more information.

Price Variability

Prices of all our items are subject to change without prior notice.